Accepting change in email

Dec 12 , 2010

As humans, we all tend to stay with what we are comfortable with and accept change differently. Some people accept change very quickly and others like to stay in the comfort zone. And this is perfectly fine…however…

You’ll see alot of emails coming from comcast.net, verizon.net, yahoo.com, hotmail.com, etc. Everyone is business should have a domain email address. If you have a domain you should be sending email through your domain (ie services@slgd.com).
A domain email offers many benefits:
1) Your representing your business in every email. Everytime you send a comcast.net email you are advertising for Comcast. It’s a constant reminder for Comcast. It’s all about branding.
2) If you were to change your internet or email carrier you would simply redirect your email from your domain email acct. to your new carrier or not at all depending on your current email set up. No need to email the world to tell them you’ve changed your email address in the hope that you don’t miss out on any emails.
3) Email technology is changing every day…by having a domain email address it allows you to make options that do not effect the name of your email address…Make sense? (Note: I have had my same domain email address since 1998 and have changed internet or email carriers many times from Earthlink to Comcast to Verizon to Yahoo and now I’m with Google.)

How do I get started? Contact your webmaster or host provider and ask them what your options are OR contact Samuel Little Graphic Design (804-601-0545) and we can review your options. If you need a domain name contact us at 804-601-0545, services@slgd.com or visit our internet services website at http://www.slgdhosting.com to purchase your domain. You’ll be glad you did.

Here is an example of a current client with a similar challenge:
We developed a website for this client. He currently uses hotmail for email. We set up domain email for him to use instead of his hotmail acct. and instructed him on how to use it and he accepted the change. During further communications, we see that the client is not using his domain email and continues to use hotmail (Like I said, some people accept change differently).

So we asked the question:
I see you have your hotmail email account on the site and are still using that email address for communications…are you going to use that email address or use your domain email address? Because if you are, you/we’ll need to change some things to send email to your hotmail account. (Some don’t want to make the change and we don’t force them to…it’s a choice…we like to steer them in the right direction)

Client’s reply:
I don’t think the Hotmail account is a problem and no need to change anything else.
If I can give people another option to contact me more’s the better. They can still go through the web site to place orders, which is where I’ll direct anyone who contacts me personally.

Our reply:
Having different emails doesn’t give the sender options. One email address is one email address. The benefit is that YOU only have one place to go to check mail. By having 2 separate email accounts, makes it to where you have to go to 2 places to check your email…and you could forget and not check them both.
So, do you want your domain email address or your hotmail email address?
One point I’d like to make…hotmail and yahoo are notorious for getting hacked…this doesn’t happen with your domain email with us.
It’s a matter of “change”. Accepting change for the better.

Client’s Reply:
Fair comment.

Our Reply:
Ok, great thanks for accepting change.
Remember, you can keep your hotmail account for personal and from now on anything with business will be the domain email…or you can use your domain email account for all communications.
If need help with your domain email acct. let me know or your can call tech support.

So, there’s more to email than you think.
If you have any questions or want to discuss email options give me a call at 804.601-0545 or email me at services@slgd.com.
You can visit us at

http://www.samuellittlegraphicdesign.com

or at our internet services website at http://www.slgdhosting.com